Dear TIOnauts,

Hello again TIOnauts from all of us here in the family of companies.  As always, I hope that this letter finds you in good health and prosperity.  Here in the U.S. we are getting ready for another odd, socially distanced holiday for Thanksgiving.  I hope that wherever you are located you are managing to stay safe and sane. 

As I am sure many of you have seen, we had a fantastic October at TIOMarkets.  We had great volume and hit an all time record for deposits.  While we are delighted that things continue to go well, we are not resting on our laurels as we have much more to accomplish.  Currently, we are working to upgrade our front-end system to provide better user flow; we want it to be as smooth as possible for users to join and trade.  We are also working on some great promotions for Black Friday, so stayed tuned.  Most importantly, we have kicked off another round of hiring and recruitment to add more staff to keep up with the current growth of the business and build for the future.

The other item that we know you are all waiting for is the revamp of the TIOPrime payout structure.  We continue to work on this in the background and have a plan that we are getting ready to set in motion.  I can tell you that the reason it is taking longer than we had hoped is that we keep coming back to the realization that a small change won’t have the effect that we all want.  We needed to develop a comprehensive plan to improve payouts, create incentive for buying and find a legitimate way to increase volume and liquidity – no wash trading or similar flummery.  We are also working on ways that we can provide additional transparency, without giving up sensitive trade information.  With all of this to consider, we feel that a broad-based push is what is truly needed now.  However, broad-based means more complexity, which means more time.  Thank you all for your patience, we really do think that you will like the end results.

As a reminder, FX industry veteran Janne Muta has joined the family.  He is providing daily insights via commentary, video, webinar and more, to help our clients to make informed trading decisions.  We have seen a consistent pattern of great calls and analysis from Janne, and, just as we had expected, he is doing a great job.  If you would like to receive these updates, you can do so, at no cost, by signing up at

In the meantime, don’t forget these monthly updates:

  • If you would like, you can help us increase our domain authority (and to get as much traffic as possible) by leaving us a good review on trustpilot, by sharing one of our blog posts or even sharing our URL on your website, if you have one.
  • If you are worried about how the fast-moving markets might affect your investment during these times, we have set up a dedicated webpage providing up-to-date market information plus webinars, podcasts and more. Please bookmark this page to keep apprised of any market news that might affect your trading portfolio, or if you are interested in seeing how industry leaders are coping with the crisis. 
  • This update was published on Telegram and the TIOmarkets blog, publicly available to view here:  We are changing the way we send emails in response to feedback from the community about spam and no-receive challenges.  Any TIOnaut who has signed up to TIOprime, TIOmarkets (or who is in the Liquidity Pool) will remain in our database and will continue to receive important TIOmarkets news.  If you have not yet signed up on any of those spots and wish to continue to receive email updates, please do so at this time.  

I’ll leave it there for this month TIOnauts. We back to working every day to grow TIOMarkets, build a company that we will all be proud of and drive up the value of TIOx.  For all of you who will be celebrating it, I wish you a Happy Thanksgiving.


Bill Heyn


Bill Heyn

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