Dear TIOnauts,

Season’s greetings from all of us at  We have just wrapped up a socially distanced Thanksgiving here in the U.S. and are looking forward to the rest of the holiday season.  I hope that any of you whom celebrate Christmas, or other December holidays, are as well.  As always, with the pandemic numbers ticking upwards again, I hope that this letter finds you safe and secure.

We had yet another great month at TIOMarkets.  Volume was up, deposits were up and payouts we up.  We certainly know, as you all keep reminding us, that we have a long way to go, but this is the plan and it is working.  We need to build TIOMarkets up and create the value that we all want to see in TIOx.  Work continues to make sure that the entire investing and trading process, from start to finish, is even more seamless and easy for users; whatever we can do to increase retention and throughput for new and existing clients.  We also continue to hire new personnel to keep the growth going.

Additionally, we are continuing our work on the TIOprime payout structure.  We know that everyone is anxious to see some results there, but we absolutely have to do it the right way this time.  Unfortunately, the right way is often the slower way, but we will get there.

On another note, you surely have all noticed, as we have, the boom in BTC and ETH.  It is great to see the crypto markets on a tear again and we are optimistic that this run will lead to higher general levels and last longer than previous crypto bull markets.  This has also led to a number of questions about the possibility of de-hibernating the exchange.  As you all know, this is something that we review regularly as we are just as eager as you are to see that revival happen.  The resurgence of the crypto market is certainly an important step in the right direction.  However, we have not seen the other parts of the puzzle that need to fall into place.  As you can imagine, it is not enough for crypto assets simply to rise, we also need to have a way to make money off of them as they go up.  The environment for properly run and regulated exchanges is getting closer, but it has a way to go.  BitMEX is just the latest example of what happens when people cut corners and don’t follow the rules.  Please rest assured, that the moment it makes commercial sense for us to de-hibernate the exchange we will.

As a reminder, FX industry veteran Janne Muta has joined the family.  He is providing daily insights via commentary, video, webinar and more, to help our clients to make informed trading decisions.  We have seen a consistent pattern of great calls and analysis from Janne, and, just as we had expected, he is doing a great job.  If you would like to receive these updates, you can do so, at no cost, by signing up at

In the meantime, don’t forget these monthly updates:

  • If you would like, you can help us increase our domain authority (and to get as much traffic as possible) by leaving us a good review on trustpilot, by sharing one of our blog posts or even sharing our URL on your website, if you have one.
  • If you are worried about how the fast-moving markets might affect your investment during these times, we have set up a dedicated webpage providing up-to-date market information plus webinars, podcasts and more. Please bookmark this page to keep apprised of any market news that might affect your trading portfolio, or if you are interested in seeing how industry leaders are coping with the crisis. 
  • This update was published on Telegram and the TIOmarkets blog, publicly available to view here:  We are changing the way we send emails in response to feedback from the community about spam and no-receive challenges.  Any TIOnaut who has signed up to TIOprime, TIOmarkets (or who is in the Liquidity Pool) will remain in our database and will continue to receive important TIOmarkets news.  If you have not yet signed up on any of those spots and wish to continue to receive email updates, please do so at this time.  

That’s all for this month TIOnauts.  We’re here continuing the fight to grow TIOMarkets and drive value in TIOx.  Until then, I wish you all the best for the holidays, if you celebrate them.  We’ll be around and hard at work for December if you need anything, otherwise, I look forward to speaking to you in 2021.


Bill Heyn


Bill Heyn

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