Dear TIOnauts,

Greetings from all of us here in the family. As always I hope that this note finds you well and that you and yours are safe and happy.

First, I am pleased to report that we rebounded from a slightly down August and had a great month at TIOmarkets. As I mentioned previously, we were sure that the lower numbers for August were just a part of a summer slump, and it now appears that we were correct. We are back on track and looking forward to continuing to grow the business. Many of you might have seen the Finance Magnets story that TIOMarkets UK turned a profit in 2019, nothing huge,
but we are moving in the right direction.

As I alluded to last month, we have made some changes to the TIOMarkets offerings. We have decided to do away with the subscription model. Our business intelligence showed us that monthly payments weren’t working for us and they weren’t working as well for our customers. By doing this we plan to increase retention efforts and improve the business. If you have any questions about this, please reach out to our great support staff and they would be delighted to help you out.

I also know that many of you are waiting for news on the refinement of the TIOPrime payout structure, we’re still working on the plan. We appreciate your patience and think that you will like the results.

As a reminder, FX industry veteran Janne Muta has joined the family. He is providing daily insights via commentary, video, webinar and more, to help our clients to make informed trading decisions. We have received a ton of positive feedback on his insights, and I would like to thank you, on Janne’s behalf, for the kind words. If you would like to receive these updates, you can do so, at no cost, by signing up at

In the meantime, don’t forget these monthly updates:

  • If you would like, you can help us increase our domain authority (and to get as much traffic as possible) by leaving us a good review on trustpilot, by sharing one of our blog posts or even sharing our URL on your website, if you have one.
  • If you are worried about how the fast-moving markets might affect your investment during these times, we have set up a dedicated webpage providing up-to-date market information plus webinars, podcasts and more. Please bookmark this page to keep apprised of any market news that might affect your trading portfolio, or if you are interested in seeing how industry leaders are coping with the crisis. 
  • This update was published on Telegram and the TIOmarkets blog, publicly available to view here: We are changing the way we send emails in response to feedback from the community about spam and no-receive challenges.  Any TIOnaut who has signed up to TIOprime, TIOmarkets (or who is in the Liquidity Pool) will remain in our database and will continue to receive important TIOmarkets news. If you have not yet signed up on any of those spots and wish to continue to receive email updates, please do so at this time.

That’s it for this month TIOnauts. We are back to work doing everything in our power to drive the business forward  and create value for TIOx. Stay safe and healthy all.


Bill Heyn


Bill Heyn

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